Support

What data sources power lead search?

Company and people search is powered by PDL (People Data Labs) and Serper.dev (Google-based discovery). Email enrichment from a LinkedIn URL uses Prospeo. We don’t use Apollo.io or any other provider.

How is my outreach copy generated?

FirstYes uses Claude (Anthropic) to generate outreach emails, LinkedIn messages, and call scripts, grounded in the company profile, industry, and persona details you provide. You can always edit or regenerate any section before sending.

How do I disconnect Gmail or Outlook?

Go to Settings → Email Sending. Each connected provider has a Disconnect button. Disconnecting revokes FirstYes’s access immediately — you can also revoke access directly from your Google or Microsoft account security settings at any time.

How do I export or delete my data?

Go to Settings. “Download my data” gives you a JSON export of everything FirstYes stores about you. “Delete my account” in the Danger Zone permanently removes your account and all associated data.

What happens if I unsubscribe from an email?

Clicking the unsubscribe link in any outreach email adds that address to a do-not-contact list for the sender’s account — future outreach kits and sequences will automatically skip that contact.

What’s the current pricing?

See the full breakdown on our Pricing page.

Which AI model generates my content?

Claude Sonnet handles outreach copy, coaching digests, and briefs. Claude Haiku handles fast classification and scoring tasks (like pattern extraction from coaching notes). We never use Opus in production.

Is my data stored in the EU?

Yes. Your data is stored in Supabase (PostgreSQL), hosted on AWS infrastructure in the EU (Ireland, eu-west-1 region).

Didn't find what you needed? Email us at support@firstyes.io.